Shipping policy

Shipping & Delivery Policy

1. General Information

Orders from lightinus.com are processed and fulfilled by print-on-demand service providers. Production and shipping times may vary depending on the product and destination country.

2. Shipping Costs

  1. Shipping costs depend on the destination country, the selected shipping method, and the quantity of items ordered.

  2. The exact shipping costs are displayed during checkout before the order is confirmed.

  3. Any additional customs duties, import taxes, or fees charged by the destination country are the responsibility of the customer.

3. Delivery Times

  1. Estimated delivery times vary by region. Average production time is typically 2–5 business days, followed by shipping times of 5–14 business days depending on the destination.

  2. Delivery times are estimates only and are not guaranteed, as they depend on the logistics of third-party shipping providers.

4. Shipping Regions

We deliver worldwide. However, certain regions or countries may be excluded due to logistical restrictions. If delivery to a specific country is not possible, the customer will be notified before the order is processed.

5. Tracking

Whenever possible, customers will receive a shipping confirmation with tracking information via email once the order has been dispatched.

6. Partial Deliveries

If an order contains multiple products, they may be produced and shipped separately. In such cases, customers will receive separate shipping confirmations.

7. Responsibility for Delivery

  1. The provider is not responsible for delays caused by customs, incorrect shipping addresses provided by the customer, or other circumstances beyond the provider’s control.

  2. Risk of accidental loss passes to the customer once the goods are handed over to the shipping service provider.